Dhoondo Customer Privacy Policy

1. Zero Customer Accounts & No Personal Data Collection

Dhoondo is designed from the ground up to protect consumer privacy. Unlike typical web portals, Dhoondo does not require customers to create accounts, provide names, enter phone numbers, sign in via social logins, or store passwords. You can browse, discover, and find products in nearby offline shops completely anonymously.

2. Strict 15 KM Location Data Usage

When you grant location permission or manually select a city, your approximate GPS coordinates (latitude and longitude) are used strictly to calculate mathematical distance (under the 15-kilometer radius limit) between your current vantage point and registered physical storefronts.

We do not track, log, or sell your movement history. Location data is processed ephemerally in your browser session to query inventory within 15 km and is never linked to your personal identity.

3. Direct Shop Communication

When initiating a phone call or WhatsApp inquiry with a verified store owner from a product or store profile, your interaction occurs directly over your device’s native dialer or messaging service. Dhoondo does not intercept, record, or store your private conversations with shopkeepers.

4. Local Browser Storage

To ensure a seamless user experience, Dhoondo may save your selected discovery city in your device’s local web storage (`localStorage`) so you do not need to re-select your preferred area on every page refresh. You can reset or clear this stored preference at any time from the Settings screen.

5. Cookies, Google AdSense & Third-Party Advertising

DhoondoShop may display advertisements provided by third-party ad networks such as Google AdSense. Google and other third-party vendors use cookies to serve ads based on a user's prior visits to our website or other sites across the Internet.

Google's use of advertising cookies enables it and its partners to serve personalized and non-personalized advertisements to visitors of DhoondoShop.

Users may opt out of personalized advertising at any time by visiting Google Ad Settings. Alternatively, users can opt out of third-party vendor cookies for personalized advertising by visiting www.aboutads.info.

6. Analytics & Performance Diagnostics

We may record aggregated, non-identifiable system events (such as query latency and anonymized category clicks) strictly to improve indexing speed and maintain platform uptime. No personal identifiable information (PII) is ever attached to these diagnostics.

7. Contact Us Regarding Privacy

If you have any questions, inquiries, or feedback regarding our privacy practices or our Guwahati retail operations, please contact us directly via our Contact Us page or email us at support@dhoondoshop.in.

8. Policy Updates

Any updates to this Privacy Policy will be reflected on this page with a revised effective date. By continuing to use DhoondoShop, you acknowledge the privacy practices outlined herein.